Information about Ponca City Marketplace

How it works

How Ponca City Marketplace Works

View our "How To" Video here: www.downtownponcacity.com/marketplace 

Ponca City Marketplace is an online marketplace for buying goods, service or experiences in Ponca City, OK. We're building the most trusted online community that makes it easy for people to shop local at the stores and businesses you trust online. 

We take the safety of our community seriously, so our team will review all listings and remove any that are suspicious and/or violate our community rules (see below).

For Businesses:

1. Create an account and request verification. 
2. Add your listing. 
3. Sell products, book classes or services, or receive messages or requests from others via your dashboard and user inbox. You can easily accept or deny any request on your own time and based on your availability.  

Tips for listing your Products on Ponca City Marketplace:

1. Be as thorough as possible in product/service/class listing description so people can get a good sense of what exactly they will get for their money. 
2. Use the highest-quality picture possible for your listing so that it will make a good impression and stand out.  The more you can add, the more interest you will most likely receive. 
3. Please mention and identify any specific rules, regulations, requirements, and also any local laws, regulations, and/or booking agreement(s) that are applicable. 


For Users:

1. Create a free user account and discover local products/services/classes here.
2. Communicate directly with listings and buy instantly or request to book in a few clicks. 
3. Receive order confirmation or booking confirmation instantly.



Fees, Payments, and Disputes

Fees for Selling on Ponca City Marketplace

To cover our costs for payment processing + marketplace operations,  we do charge a nominal fee.

  • We offer a monthly or annual membership fee which you can see here.
  • Ponca City Marketplace fees include a 3%  transaction processing fee if you connect with Stripe
  • 5% PayPal fee if you choose to use PayPal for payments. 
  • The PayPal fees are based on your account's fees and is usually around 2.9% for PayPal. In the event that there is a dispute, you are covered by PayPal's Buyer and Seller Protection if you use PayPal. For this reason, we recommend you use PayPal as the form of payment for all transactions.

Fees for Users

Ponca City Marketplace charges a flat 1% to buyers on all transactions


Community Guidelines

1. Respect all other members and do not send spam, offensive, or threatening messages, leave comments, or engage in any other form of offensive communication.
2. Only create listings for items, services or experiences you are authorized to represent. 
3. Ponca City Marketplace is a third-party marketplace and by using it, you must also comply with any and all local laws, regulations, and/or booking agreement(s) that are applicable. 
4. For the safety and security of our community, we do not allow contact information to be sent through our messaging. Sending messages containing your personal information, contact information, or taking transactions off our platform is against our policies and can result in being removed from our community.